CEO says CrowdStrike is “open” to a resolution with Delta after legal threat

In an interview Thursday with CNBC’s Jim Cramer, CrowdStrike CEO George Kurtz said the cybersecurity company is open to finding a solution with Delta, which threatened legal action after a massive outage in July that reportedly cost the airline millions of euros.

“If, you know, people could sit down, have a business conversation about it and try to come to a resolution, obviously we’re open to that,” Kurtz said. “Delta is a customer, and like any customer, you want to try to resolve this as quickly as possible, and we’re certainly willing and open to do that.”

A botched update from CrowdStrike led to an outage one expert called “the largest IT outage in history” and affected companies around the world, including Delta. The airline claimed the resulting flight disruptions and cancellations cost the company more than $550 million. Delta CEO Ed Bastien told CNBC earlier this month that the airline had “no choice” but to seek damages from CrowdStrike and Microsoftwhose systems were affected by the outage.

Kurtz said the issue was an “unfortunate incident” that “caused an impact,” adding that CrowdStrike “attempted to resolve the issue” with Delta.

CrowdStrike beat Wall Street expectations for earnings and revenue when it reported Wednesday, but cut its full-year guidance after the outage. Kurtz acknowledged the quarter was “tough,” but said the company was able to close big deals toward the end.

“We really want to be a hallmark of transparency and resilience in this area,” he said. “And that’s what we’ve been talking about with customers, giving them control, giving them reassurance that it won’t happen again and moving on, and that’s been well received by our customers.”