Cornwall hospitals on the road to recovery after IT incident

Cornwall Partnership NHS Foundation Trust said on Tuesday it had identified the problem and was working to restore systems.

It stressed that the outage was “a local issue and not a cyber attack”.

We face significant IT issues in our hospitals and other NHS locations.

Business continuity plans are in place and our clinical teams continue to provide care and treatment to patients. We have identified the issue and are currently restoring the systems. pic.twitter.com/pku5JDK51h

— Cornwall Partnership NHS Foundation Trust (@CornwallFT) June 11, 2024

As a result, some outpatient appointments and operations had to be rescheduled while the Trust put its business continuity plans in place.

Work to restore systems continued overnight and in a later update the Trust said “outpatient appointments, planned operations and procedures” would continue today as planned.

Our IT systems are coming back online after a network outage earlier today. Their restoration work will continue throughout this evening and overnight. pic.twitter.com/7V99aW6KhV

— Cornwall Partnership NHS Foundation Trust (@CornwallFT) June 11, 2024

A spokesperson for the Trust told us: “Most of our IT issues are now resolved and we are continuing to deliver all our NHS services.”

They added: “Some areas are still under pressure as a result of the disruption, this includes our emergency department and ambulance handovers. Unless it’s a life or limb-threatening emergency, we ask people to use other services so we can help those who need it most.

“We are grateful to our staff who have worked together to continue to provide services and minimize disruption to patients wherever possible during this time.”