Disney: Boy in tears when flight canceled after cancer treatment

Ms Styles said: “When we got to the airport a woman at check-in told us our flight had been canceled and asked us to move to one side.”

She added that when she told Charlie and his eight-year-old sister Maicie they would not be going abroad, they were both upset.

“They burst into tears, devastated. They couldn’t understand why they couldn’t walk.”

In 2023, Charlie completed 18 months of chemotherapy after being diagnosed with a brain tumor.

Ms Styles described the period as “a tough time” for the whole family who are looking forward to the trip to see Mickey Mouse in Paris.

The family was especially excited about a breakfast session where they would meet their favorite Disney characters.

The situation was made worse by Styles being one of two families unable to catch replacement flights from Bristol and Gatwick.

“It was like breaking Charlie’s heart twice,” Ms Styles said.

“First I was walking, then I couldn’t. Then we might go all the way, but then we couldn’t.

“So we’re at home now with the kids fed up and saying ‘we should be at Disney right now.’

Ms Styles added that she had nothing but praise for the Make A Wish volunteers who went above and beyond to enable them to find alternative flights.

She said she was also told her family was in “first priority” for another trip.

“Make A Wish did everything they could from the moment they found out about it.” she said.

“They told us at 6am that Easyjet customer services don’t open until 8am but they are trying to sort it out.

“I think there were nine families and five took a flight to alternative airports, either Gatwick or Bristol.

EasyJet said it understood the family’s disappointment.

The company added: “We always seek to do our best to minimize the impact of disruption on our customers and we are therefore sorry to hear about their experience at the airport, which we are investigating with the teams involved as this is not the level of service and compassion we expect.”