Cornwall Hospital achieves top accreditation results

provided by Cornwall Community Hospital

Cornwall Community Hospital (CCH) is proud to announce that it has been awarded Standing Exemplary by Accreditation Canada for the second consecutive year.

Accreditation Canada is an independent, non-profit organization that evaluates healthcare facilities across the country against a set of national quality and safety standards. Exemplary Standing is the highest level awarded by Accreditation Canada, reserved only for those who exceed the core accreditation requirements.

Accreditation Canada inspectors traveled to CCH in May to conduct a thorough on-site assessment over several days. They visited multiple departments, observed staff and physicians during patient and client care, reviewed hospital records, and interviewed a wide range of staff, physicians, patients, clients, families, caregivers, volunteers, and community partners.

Investigators concluded that CCH meets 100% of mandatory organizational practices and more than 99% of all other criteria, exceeding the basic requirements to become accredited and demonstrating excellence in providing the safest and highest quality care.

“Patients and clients who seek care at Cornwall Hospital can be assured that they are receiving the highest quality and safety healthcare compared to nationally recognized standards,” said Jeanette Despatie, CCH President and CEO. “This achievement reflects the outstanding dedication of our teams, including staff, physicians and volunteers, who continually strive to provide our community with exceptional patient-centered care.”

This recognition marks CCH’s second consecutive exemplary position from Accreditation Canada, with the hospital previously achieving this status in 2019. Despite several challenges since then, such as the COVID-19 pandemic and a cyber incident, CCH has continued to innovate and excel , maintaining its exemplary status and surpassing even more standards today.

“Receiving exemplary status once again highlights the exceptional efforts of our staff and the high quality care we provide,” said Despatie. “We remain focused on continuous improvement and innovation, guided by us Strategic planto ensure our community always receives the best and safest healthcare possible.”