IT disruption affects Cornwall’s NHS

Cornwall’s NHS has been hit by the IT crisis affecting businesses and services around the world. The global outage is linked to problems with Microsoft Windows and has affected everything from flights and trains to TV shows and homes for sale.

IT experts say they have found the source as Microsoft confirmed it is investigating a problem with its services and apps, with the tech giant’s health website warning of “service degradation”, meaning users may not be able to access many of the company’s most popular companies. Services.

In the UK, Sky News is on air as Britain’s biggest rail company warned passengers to expect disruption due to “widespread IT issues”. Banks around the world, supermarkets and other major institutions reported computer problems disrupting services, with some airlines warning of delays and some airports suspending flights.

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Now NHS Cornwall has confirmed it has been affected. A spokesman for NHS Cornwall and Isles of Scilly Integrated Care Board said: “Some of our NHS IT systems have been affected by IT issues. We know that IT systems at some GP practices are affected and we kindly ask that people only call their practice. if they have an urgent medical reason until the problem is resolved.

“We are currently investigating the situation to understand the extent of the issue and will continue to provide updates as we know more.

“During this time, please continue to: attend your GP or hospital appointments, unless otherwise advised; to use 999 if you have a threat to life or limb, call 999; your local pharmacist can help you with many common ailments; use NHS 111 online for advice.

“Thank you for your understanding and for being patient with our staff who are doing everything they can to ensure that people with the most urgent health needs are seen first during this time.”

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An NHS National spokesperson said: “The NHS is aware of a global IT outage and issue with EMIS, a patient appointment and registration system, which is causing disruption in most GP practices.

“The NHS has long-standing measures in place to manage disruptions, including the use of paper patient records and handwritten prescriptions, as well as regular telephone systems to contact your GP.

“There is currently no known impact on 999 or emergency services, so people should use these services as they normally would.”

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