Nvidia’s CEO says product shortages are getting customers excited

“We have a lot of people on our shoulders and everyone is counting on us,” Huang said. He added: “Demand is so high that delivering our components, our technology, infrastructure and software is really exciting for people.”

The CEO added that while demand for Nvidia’s latest line of chips, Blackwell, has grown, vendors to whom the company has outsourced hardware production are catching up.

Demand for Nvidia’s graphics processing unit has skyrocketed as companies and countries scramble to secure supplies to improve their AI capabilities.

“We probably have more emotional customers today. Deserved. It’s tense. We’re trying to do our best,” Huang said.

As one of the few players in this space, Nvidia has a stronghold for anyone looking to accelerate their business or economy using AI models. These AI models must be trained on large piles of data and then carefully tuned, which requires thousands of GPUsputting pressure on chip demand.

In August, Nvidia raised concerns that its next-generation AI chips, Blackwellit would be postponed by two or three months. The delay meant deliveries would be pushed back to the first quarter of 2025 instead of the end of this year, affecting customers including Meta, Microsoft and Googleand smaller cloud firms that have built their businesses on Nvidia chips.

On an earnings call last month, Huang promised the company would ship billions of dollars worth of Blackwell GPUs by the fourth quarter — a measure that analysts said was vague. While Nvidia executives on the call remained vague on expected earnings from the Blackwell chip, they managed to temper most concerns about shipping delays.

Analysts and experts have previously noted that the company’s ability to deliver on these promises will be crucial.

Nvidia shares fell 9.5 percent last week, dropping $278.9 billion — the biggest single-day loss ever recorded by a US company. The collapse was partly attributed to the economy and partly to resurgent doubts about when the tech giants will pay off from massive AI spending.