Months of “misery” for people living in “dirty” apartments.

Downtown apartment dwellers have been living with damp carpets, collapsed walls and ceilings for months.

Residents of Borden Court student accommodation, on London Road in Liverpool city centre, are experiencing serious leaks, according to Urban Evolution, which has let some rooms out of the building despite a repair notice being sent to roof in January.

Inspired Property Management (IPM) is responsible for the common areas of Borden Court, including services such as WiFi, water and electricity. It has declared its commitment to maintaining the building to a high standard and claims that the process of carrying out extensive repairs is underway.

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In January this year, the ECHO spoke to a resident of the building who said: “There is a hole in the ceiling. As we are on the top floor, the leakage is quite bad. All the windows are moldy. One of the toilets is broken.

“The stress on top of general work and university is just horrible. Your food spoils faster because of this. It was just horrible. It makes you not want to be here anymore.”

Photos taken of her top-floor apartment showed holes in the ceiling, peeling paint, a melted outlet and condensation on the kitchen window caused by mold.

An IPM spokesman said at the time that common areas were cleaned four times a week and checked by its property management team. They added that a notice has been issued for repairs to the roof, which will be completed as soon as possible. This was a section 20 (S20) notice, a process where tenants must be consulted if the landlord is carrying out major work that needs to be paid for.

After four months, Urban Evolution claimed that these repairs had not been carried out, causing water to leak into the common areas. Pictures sent to the ECHO by the firm show low ceilings, wet carpets in corridors and wet floors in a common area. It is also claimed that IPM has not set a budget for this year that accounts for the cost of repairs.

An Urban Evolution spokesperson told the ECHO: “Urban Evolution is new to representing tenants at Borden Court who were issued with S20 notices in early January 2024 in relation to the urgent requirement for a new roof. The existing roof has been damaged for a long time during heavy rains.

“Although S20 notices were sent in January, no follow-up communications were received from IPM as expected, despite requests. Urban Evolution independently obtained bids and sent them to IPM for the new roof, but received no response and no update on the essential works.

“Borden Court is a good example of what happens to a chronically poorly managed building over a sustained period, the outside is tired and run down, while inside the building is more than just unkempt, it is certainly dirty.

“We will continue to represent the interests of Borden Court leaseholders and hold IPM to account where necessary.”

Borden Court, comprises 121 apartments rented to students by owner-investors. It is understood that Urban Evolution is a letting agent representing some investment landlords at Borden Court and is therefore not involved in the section 20 consultation process. It is also understood that the response to this consultation will be issued shortly .

An IPM spokesperson said: “IPM is committed to maintaining Borden Court to a high standard, while doing everything we can to keep costs as reasonable as possible for all homeowners. We have finalized the budget and will issue it immediately.

“After the budget is issued, we will progress the section 20 consultation process and will soon arrange a meeting with landlords to discuss the next steps.”

X1 Lettings, which also let rooms in the building but is not responsible for managing the common areas, has been contacted for comment.

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