Bradford Live customers receive refunds for performances

Customers who booked tickets for the first two shows scheduled for the Bradford Live venue have been refunded.

Abba and Bob Marley tribute shows were removed from the Bradford Live website in March without explanation, but only now have customers been refunded.

Mike Bradley, who bought tickets to the Bob Marley tribute act, said: “If I can’t guarantee something is going to happen in November, you wonder if it’s going to open.”

NEC, the act booking company for the venue, and Bradford Live have been contacted for comment.

“It was nothing at all,” Mr Bradley said.

“It’s the only thing I got from the reservation.”

Mr Bradley said the “silence” following the shows being removed from the Bradford Live website was frustrating.

“It’s the fact that nobody knows what’s going on,” he said.

“It’s a bit sad, really.”

Neither Bradford Live nor the NEC have publicly confirmed that the shows will not take place.

“I knew they had stopped selling the tickets,” Mr Bradley said.

“Then they get this refund and you start wondering if the place is ever going to open.

“I just wish the venue would open because the main reason I bought the tickets wasn’t for that particular show, it was just to see the venue.

“We just need to know one way or another if it opens, because it would be a wonderful addition to the city.”

Mr Bradley received an email from Ticket Factory on May 24 saying he would receive a refund within seven working days and was directed to the company’s website if he had any questions.

There have also been reports on social media of refunds being issued for the Abba show.

Construction of Bradford Live is due to be completed in June.

In the latest statement issued by the venue, a spokesman said: “Bradford Live has a contract with the NEC to deliver this venue and we are working on that contract.”

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