Manchester United season ticket holders are unhappy as ‘unacceptable’ changes are being made.

Manchester United season ticket holders have expressed their frustration at changes to the way they enter Old Trafford on match days, which will start from the 2024/25 campaign.

United took the decision to digitize their ticketing system in 2021/22, which meant fans were asked to download their season tickets onto their mobile phones.

Supporters could enter Old Trafford by scanning QR codes on their phones and season tickets could be downloaded to Apple/Google wallets for convenience.

However, a communication was sent to season ticket holders last week outlining that there will be changes for next season. Fans will now gain access using a live QR code in the club’s app, which is updated regularly, and membership will be limited to one device.

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The changes prevent season ticket holders from passing their ticket on to a family member or friend free of charge if they cannot attend the match themselves. A United member is required to accept a transferable membership which costs a minimum of £20 per season.

Many United season ticket holders expressed their anger at the changes on social media, with some writing emails and letters to the club to criticize the new rules.

One fan described the changes as “unacceptable” and another said: “The harder it is for them to pass up a ticket, the more fans will pack their season tickets.”

The new QR code system – the digital code is only available three hours before kick-off – was implemented as a trial for some fans for Sheffield United’s visit to Old Trafford.

The Manchester Evening News contacted United to relay fans’ concerns about the changes. The changes are believed to have been made to prevent ticket sales.

Fans recently faced another ticket problem as United plans to implement a rule that required 17 out of 19 Premier League games to be attended to retain a season ticket.

A ‘use’ of a ticket for one game includes forwarding it to another member, donating the ticket to the Manchester United Foundation and selling the ticket back to the club for a full refund, but supporters felt 17 games was an unfair benchmark and won a battle to reduce. that number.

Fan and club representatives met at Old Trafford on 18 April for a Fan Forum and it was agreed for the 2024/25 campaign that season tickets would be used for Premier League matches from 15/19.

United hoped the return to the U was an example of them listening to supporters’ concerns about ticketing issues.